Terms of sale

The website www.maisonluxeim.com is a service of:

The micro enterprise Maxime Lemonnier

located at 2 Avenue de la Mare à la Chaise, Ozoir-la-Ferrière 77330

URL of the site: www.maisonluxeim.com

e-mail: contact@maisonluxeim.com

phone number: 0669030658

The website www.maisonluxeim.com sells the following products: watches, bracelets.

The customer declares having read and accepted the general terms and conditions of sale prior to placing their order. The validation of the order therefore constitutes acceptance of the general terms and conditions of sale.



Article 1 - Principles



These general terms and conditions express the entirety of the parties' obligations. In this sense, the buyer is deemed to accept them without reservation.

These general terms and conditions of sale apply to the exclusion of all other conditions, particularly those applicable to in-store sales or through other distribution and marketing channels.

They are accessible on the website www.maisonluxeim.fr and will prevail, if applicable, over any other version or any other contradictory document.

The seller and the buyer agree that these general terms and conditions exclusively govern their relationship. The seller reserves the right to occasionally modify its general terms and conditions. They will be applicable as soon as they are posted online.

If a sales condition were to be lacking, it would be considered governed by the practices in force in the distance selling sector whose companies are based in France.

These general terms and conditions of sale are valid until December 31, 2025.



Article 2 - Content



The purpose of these general terms and conditions is to define the rights and obligations of the parties within the framework of the online sale of goods offered by the seller to the buyer, from the website www.maisonluxeim.fr.

These terms only apply to purchases made on the website www.maisonluxeim.fr and delivered exclusively in mainland France, Corsica, and Europe. For any delivery outside of Europe, please send a message to the following email address: contact@maisonluxeim.fr.

These purchases concern the following products: watches, bracelets.



Article 3 - Pre-contractual Information



The buyer acknowledges having received, prior to placing their order and concluding the contract, in a clear and comprehensible manner, these general terms and conditions of sale and all the information listed in Article L. 221-5 of the Consumer Code.



Are transmitted to the buyer, in a clear and understandable manner, the following information:

- the essential characteristics of the property;

- the price of the good and/or the method of calculating the price;

- if applicable, all additional transportation, delivery, or postage fees and any other applicable charges;

- in the absence of immediate execution of the contract, the date or the deadline by which the seller commits to deliver the good, regardless of its price;

- the information related to the seller's identity, their postal, telephone, and electronic contact details, and their activities, those related to legal warranties, the functionalities of the digital content and, where applicable, its interoperability, the existence and terms of implementation of warranties and other contractual conditions.

Article 4 - The order



The buyer has the option to place their order online, using the online catalog and the form provided therein, for any product, within the limits of available stock.

The buyer will be informed of any unavailability of the product or the ordered item.

In order for the order to be validated, the buyer must accept, by clicking in the indicated place, these general conditions. He will also need to choose the address and the delivery method, and finally confirm the payment method.

The sale will be considered final:

- after sending the buyer the confirmation of the order acceptance by the seller via email;

- and after the seller has received the full payment.

Any order constitutes acceptance of the prices and the description of the products available for sale. Any dispute on this point will be addressed within the framework of a possible exchange and the guarantees mentioned below.

In certain cases, such as non-payment, incorrect address, or other issues with the buyer's account, the seller reserves the right to block the buyer's order until the issue is resolved.

For any questions regarding order tracking, the buyer can call the following phone number: 0669030658 (local call cost), on the following days and times: From Monday to Saturday from 8 AM to 8 PM, or send an email to the seller at the following email address: contact@maisonluxeim.com



Article 5 - Electronic signature



The online provision of the buyer's credit card number and the final validation of the order will serve as proof of the buyer's agreement:

- due amounts under the purchase order are payable;

- signature and express acceptance of all operations carried out.

In case of fraudulent use of the credit card, the buyer is invited, upon noticing this use, to contact the seller at the following phone number: 0669030658.



Article 6 - Order Confirmation



The seller provides the buyer with an order confirmation via email.

 

Article 7 - Proof of Transaction



The computerized records, stored in the seller's computer systems under reasonable security conditions, will be considered as evidence of the communications, orders, and payments that occurred between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.



Article 8 - Product Information



The products governed by these general terms and conditions are those listed on the seller's website and indicated as sold and shipped by the seller. They are offered within the limits of available stock.

The products are described and presented with the greatest possible accuracy.



Article 9 - Price



The seller reserves the right to change prices at any time but commits to applying the current rates indicated at the time of the order, subject to availability on that date.

The prices are indicated in euros. They do not include delivery charges, which are billed separately and indicated before order confirmation. The prices take into account the applicable VAT (or not) on the day of the order, and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store.

If one or more taxes or contributions, particularly environmental ones, were to be created or modified, whether increased or decreased, this change could be reflected in the selling price of the products.



Article 10 - Payment method



This is an order with a payment obligation, which means that placing the order involves a payment from the buyer.

To pay for their order, the buyer has the option to choose from all the payment methods made available by the seller and listed on the seller's website. The buyer guarantees the seller that he has the necessary authorizations to use the payment method chosen by him at the time of validating the order form. The seller reserves the right to suspend any order processing and delivery in the event of a refusal of credit card payment authorization by officially accredited organizations or in the event of non-payment. The seller particularly reserves the right to refuse to deliver or honor an order from a buyer who has not fully or partially paid for a previous order or with whom a payment dispute is being processed.

The payment of the price is made in full on the day of the order, according to the following terms:

- credit card

- PayPal

 

Article 11 - Product Availability - Refund - Resolution



Except in cases of force majeure or during the periods of closure of the online store, which will be clearly announced on the homepage of the site, the shipping times will be, within the limits of available stock, those indicated below. The shipping times start from the date the order is recorded, as indicated in the order confirmation email.

For deliveries in Metropolitan France and Corsica, the timeframe is 2 to 5 days. Starting from the day following the one on which the buyer placed their order, according to the following terms: Colissimo, Chronopost. At the latest, the deadline will be 14 business days after the conclusion of the contract. Delivery times may vary when an item is on "preorder."



For deliveries in Europe, the timeframe is 5 to 20 days. Starting from the day following the one on which the buyer placed their order, according to the following terms: Colissimo. At the latest, the deadline will be 30 business days after the conclusion of the contract.

In case of non-compliance with the agreed delivery date or deadline, the buyer must, before terminating the contract, instruct the seller to fulfill it within a reasonable additional period.

In the absence of execution by the expiration of this new deadline, the buyer may freely terminate the contract.

The buyer must complete these successive formalities by registered letter with acknowledgment of receipt or by a written document on another durable medium.

The contract will be considered resolved upon receipt by the seller of the letter or written notice informing them of this resolution, unless the professional has fulfilled their obligations in the meantime.

The buyer may, however, immediately terminate the contract if the dates or deadlines mentioned above constitute an essential condition of the contract for him.

In this case, when the contract is terminated, the seller is required to refund the buyer the full amount paid, no later than 14 days following the date on which the contract was canceled.

In case of unavailability of the ordered product, the buyer will be informed as soon as possible and will have the option to cancel their order. The buyer will then have the option to either request a refund of the amounts paid within 14 days at the latest from their payment, or to exchange the product.

 

Article 12 - Delivery Terms



Delivery refers to the transfer to the consumer of physical possession or control of the goods. The ordered products are delivered according to the terms and timeframe specified above.

The products are delivered to the address indicated by the buyer on the order form; the buyer must ensure its accuracy. Any package returned to the seller due to an incorrect or incomplete delivery address will be reshipped at the buyer's expense.

If the buyer is absent on the day of delivery, the delivery person will leave a notice in the mailbox, which will allow the package to be picked up at the specified location and time.

If at the time of delivery, the original packaging is damaged, torn, or opened, the buyer must then check the condition of the items. If they have been damaged, the buyer must absolutely refuse the package and note a reservation on the delivery slip (package refused because it was opened or damaged).

The buyer must indicate on the delivery note and in the form of handwritten reservations accompanied by their signature any anomalies concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products...).

This verification is considered completed as soon as the buyer, or a person authorized by them, has signed the delivery note.

The buyer must then confirm these reservations to the carrier by registered mail no later than two business days following the receipt of the item(s) and send a copy of this letter by fax or regular mail to the seller at the address indicated in the site's legal notices.

If the products need to be returned to the seller, they must be subject to a return request to the seller within 14 days following delivery. Any claim made outside this period will not be accepted. The return of the product will only be accepted for products in their original condition (packaging, accessories, instructions...).



Article 13 - Delivery errors



The buyer must submit to the seller on the same day of delivery or at the latest on the first working day following the delivery, any claim for delivery error and/or non-conformity of the products in nature or quality compared to the indications on the order form. Any claim made beyond this deadline will be rejected.

The complaint can be made, at the buyer's discretion:

- by phone at the following number: 0669030658;

- by email at the following address: www.maisonluxeim.com

Any claim not made in accordance with the rules defined above and within the stipulated deadlines will not be taken into account and will release the seller from any liability towards the buyer.

Upon receipt of the complaint, the seller will assign an exchange number for the product(s) in question and communicate it to the buyer via email. The exchange of a product can only take place after the exchange number has been assigned.

In case of delivery error or exchange, any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, via Colissimo Recommandé, to the following address: 2 avenue de la mare à la chaise Ozoir la ferrière 77330.

Return shipping costs are the seller's responsibility.

In case of a lost package:

In the event that a package containing your order is lost during delivery, we commit to sending you a new copy of the affected product, subject to stock availability. Please note that no refunds will be issued for lost packages; only a reshipment of the product will be offered.

 

Article 14 - Legal warranty of conformity

The seller is responsible for the conformity of the sold good to the contract, allowing the buyer to make a request under the legal warranty of conformity provided for in articles L. 217-4 and following of the Consumer Code.

In case of implementation of the legal conformity guarantee, it is reminded that:

- The buyer has a period of 2 years from the delivery of the good to take action;

- The buyer can choose between repair or replacement of the good, subject to the cost conditions provided by Article L. 217-17 of the Consumer Code;

- The buyer does not have to provide proof of non-conformity of the good during the 24 months in the case of new goods (6 months in the case of used goods), following the delivery of the good.



Article 14-2 - Legal warranties for hidden defects



In accordance with articles 1641 and following of the civil code, the seller is liable for hidden defects that may affect the sold item. It will be up to the buyer to prove that the defects existed at the time of the sale and are of a nature to render the good unfit for the use for which it is intended. This warranty must be enforced within two years from the discovery of the defect.

The buyer can choose between the cancellation of the sale or a price reduction in accordance with Article 1644 of the Civil Code.



Commercial warranty

The products sold are also covered by a commercial warranty aimed at ensuring their conformity and providing for the replacement or repair of the goods. It does not cover defects caused by abnormal or improper use or resulting from a cause external to the intrinsic qualities of the products. This warranty is for two years. It covers the case, the movement, the dial, and the hands. It does not cover the glass and scratches caused by abnormal use. The adjustment of watches to the wrist sizes indicated at the time of order is a free service that may be inaccurate.



Article 15 - Right of withdrawal



Application of the right of withdrawal

In accordance with the provisions of the Consumer Code, the buyer has a period of 14 days from the date of delivery of their order to return any item that does not suit them and request an exchange or refund without penalty.

Returns must be made in their original and complete condition (packaging, accessories, manual, etc.) allowing for their resale as new, accompanied by the purchase invoice.

Damaged, dirty, or incomplete products are not accepted.

The right of withdrawal can be exercised online, using the contact form available on this website. In this case, an acknowledgment of receipt on a durable medium will be immediately communicated to the buyer. Any other method of withdrawal declaration is accepted. It must be unambiguous and express the intention to withdraw.

In case of exercising the right of withdrawal within the aforementioned period, the price of the purchased product(s) and the delivery fees will be refunded.

The exchange (subject to availability) or the refund will be processed within 7 days, and at the latest, within 14 days from the date the seller receives the products returned by the buyer under the conditions specified above.

 

Excepciones

According to Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:
- for the supply of goods whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;

- the supply of goods made according to the consumer's specifications or clearly personalized;

- the supply of goods that are likely to deteriorate or expire quickly;
- the supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;
- the supply of goods that, after being delivered and by their nature, are inextricably mixed with other items;
- the supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose agreed value at the conclusion of the contract depends on market fluctuations beyond the professional's control;
- maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by them, limited to the spare parts and work strictly necessary to address the urgency;
- the provision of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
- the provision of a newspaper, periodical, or magazine, except for subscription contracts to these publications;
- provision of digital content not supplied on a tangible medium, the execution of which has begun after the consumer's express prior agreement and express waiver of their right of withdrawal.



Artículo 16 - Fuerza mayor



All circumstances beyond the control of the parties that prevent the execution of their obligations under normal conditions are considered as causes for exemption from the parties' obligations and result in their suspension.

The party invoking the circumstances mentioned above must immediately notify the other party of their occurrence, as well as their cessation.

Will be considered as cases of force majeure all facts or circumstances that are irresistible, external to the parties, unpredictable, unavoidable, independent of the will of the parties, and that cannot be prevented by them, despite all reasonably possible efforts. Expressly, considered as cases of force majeure or fortuitous events, in addition to those usually recognized by the jurisprudence of French courts and tribunals, are: blockage of transportation or supply means, earthquakes, fires, storms, floods, lightning, disruption of telecommunications networks, or difficulties specific to telecommunications networks external to the clients.

The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will continue. If the force majeure event lasts longer than three months, these general conditions may be terminated by the affected party.



Article 17 - Intellectual Property



The content of the website remains the property of the seller, the sole holder of intellectual property rights to this content.

Buyers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an infringement.

 

Article 18 - Informatics and Freedoms



The personal data provided by the buyer are necessary for processing their order and issuing invoices.

They may be communicated to the seller's partners responsible for the execution, processing, management, and payment of orders.

The processing of information communicated through the website www.maisonluxeim.fr has been declared to the CNIL.

The buyer has a permanent right of access, modification, rectification, and opposition regarding the information concerning them. This right can be exercised under the conditions and according to the procedures defined on the website www.maisonluxeim.fr.



Article 19 - Partial non-validation



If one or more provisions of these general conditions are deemed invalid or declared as such under the application of a law, regulation, or as a result of a final decision by a competent jurisdiction, the other provisions will retain their full force and scope.



Artículo 20 - No renuncia



The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted in the future as a waiver of the obligation in question.



Article 21 - Title



In case of difficulty in interpretation between any of the titles appearing at the beginning of the clauses and any of the clauses, the titles will be declared nonexistent.



Article 22 - Language of the contract



The present general terms and conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in case of dispute.



Article 23 - Mediation and dispute resolution



In accordance with articles L.616-1 and R.616-1 of the Consumer Code, our company has set up a consumer mediation system. The chosen mediation entity is: CNPM - MEDIATION - CONSUMPTION. In case of a dispute, you can submit your complaint on their website: http://cnpm-mediation-consommation.eu or by mail to CNPM - MEDIATION - CONSUMPTION - 27 Avenue de la Libération 42400 SAINT-CHAMOND



Article 24 - Applicable Law



These general terms and conditions are subject to the application of French law. The competent court is the judicial court.

It is the same for substantive rules as for procedural rules. In case of a dispute or complaint, the buyer will first contact the seller to obtain an amicable solution.



Article 25 - Protection of personal data



Data collected

The personal data collected on this site are as follows:

- account opening: when creating the user's account, their name; first name; email address; phone number; postal address;

- connection: when the user connects to the website, it records, in particular, their first name, last name, connection data, usage data, location data, and payment data;

- profile: using the services provided on the website allows you to fill out a profile, which may include an address and a phone number;

- payment: as part of the payment for the products and services offered on the website, it records financial data related to the user's bank account or credit card;

- communication: when the website is used to communicate with other members, the data concerning the user's communications are subject to temporary retention;

- cookies: cookies are used as part of the site's usage. The user has the option to disable cookies from their browser settings.

 

Use of personal data

The personal data collected from users aim to provide the website's services, improve them, and maintain a secure environment. More specifically, the uses are as follows:

- access and use of the website by the user;

- management of the operation and optimization of the website;

- organization of the terms of use of the Payment Services;

- verification, identification, and authentication of data transmitted by the user;

- proposal to the user of the possibility to communicate with other users of the website;

- implementation of user support;

- personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;

- prevention and detection of fraud, malware (malicious software), and security incident management;

- management of potential disputes with users;

- sending commercial and advertising information, based on the user's preferences.

Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

- when the user uses the payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has contracted;

- when the user posts, in the free comment sections of the website, information accessible to the public;

- when the user allows a third-party website to access their data;

- when the website uses the services of providers to offer user support, advertising, and payment services. These service providers have limited access to user data in the context of performing these services and have a contractual obligation to use it in compliance with the applicable data protection regulations.

- if required by law, the website may transmit data to address claims made against the website and comply with administrative and judicial procedures;

- if the website is involved in a merger, acquisition, asset transfer, or judicial recovery procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before their personal data is transferred to a third party.


Article 26 - Exclusion of warranty



Excluded from the warranty are any defects resulting from normal wear and tear of the watch (scratches, paint, impact).

Security and confidentiality



The website implements organizational, technical, software, and physical measures in terms of digital security to protect personal data against alterations, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment, and the website cannot guarantee the security of the transmission or storage of information on the internet.

Implementation of user rights



In accordance with the applicable regulations on personal data, users have the following rights, which they can exercise by making their request at the following address: www.maisonluxeim.com

the right of access: they can exercise their right of access to know the personal data concerning them. In this case, before implementing this right, the website may request proof of the user's identity to verify its accuracy.

the right to rectification: if the personal data held by the website is inaccurate, they can request the update of the information.

the right to data deletion: users can request the deletion of their personal data, in accordance with applicable data protection laws.

the right to restriction of processing: users can request the website to restrict the processing of personal data in accordance with the provisions of the GDPR.

the right to object to data processing: users can object to their data being processed in accordance with the provisions of the GDPR.

the right to portability: they can request that the website provide them with the personal data they have supplied to transfer it to a new website.

Evolution of the present clause

The website reserves the right to make any changes to this clause regarding the protection of personal data at any time. If a modification is made to the present

 

The website reserves the right to make any changes to this personal data protection clause at any time. If a modification is made to this personal data protection clause, the website commits to publishing the new version on its site. The website will also inform users of the modification via email, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, they have the option to delete their account.





Annex:



Withdrawal form

(to be completed by the consumer,

and to send by registered mail with acknowledgment of receipt,

within a maximum period of 14 days following the date of conclusion of the service contract)





Withdrawal form



To the attention of:

Maison Luxeim

located at: 2 Avenue de la Mare à la Chaise Ozoir la Ferrière 77330

phone number: 0669030658

email address: contact@maisonluxeim.com



I hereby notify you of my withdrawal from the contract regarding....................., ordered on: .........



First and last name of the consumer: .................

Consumer's address: .................



Fecha: ..................



Consumer signature









Annex:



Consumer Code



Article L. 217-4: "The seller delivers a good that conforms to the contract and is responsible for any conformity defects existing at the time of delivery."

He is also liable for defects in conformity resulting from packaging, assembly instructions, or installation when the latter has been assigned to him by the contract or carried out under his responsibility.



Article L. 217-5: "The item conforms to the contract:"

1° If it is suitable for the usual expected use of a similar good and, if applicable:

- if it matches the description given by the seller and possesses the qualities that the seller presented to the buyer in the form of a sample or model;

- if it has the qualities that a buyer can legitimately expect in light of the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling;

2° Or if it has the characteristics defined by mutual agreement of the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and accepted by the latter.



Article L. 217-6: "The seller is not bound by the public statements of the producer or their representative if it is established that they did not know them and were not legitimately able to know them."



Article L. 217-7: "Defects in conformity that appear within a period of twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise." For second-hand goods, this period is set at six months. The seller can contest this presumption if it is not compatible with the nature of the good or the alleged lack of conformity.

 

Article L. 217-8: "The buyer has the right to demand the conformity of the good to the contract." He cannot, however, contest the conformity by invoking a defect that he was aware of or could not have ignored when he contracted. The same applies when the defect originates from materials he supplied himself.



Article L. 217-9: "In case of non-conformity, the buyer chooses between repair and replacement of the good." However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is manifestly disproportionate compared to the other option, taking into account the value of the good or the significance of the defect. He is then required to proceed, unless impossible, according to the modality not chosen by the buyer.



Article L. 217-10: “If the repair and replacement of the good are impossible, the buyer can return the good and get a refund or keep the good and receive a partial refund.” The same option is available to him: 1° If the solution requested, proposed, or agreed upon in application of article L. 217-9 cannot be implemented within one month following the buyer's complaint; 2° Or if this solution cannot be implemented without major inconvenience for the buyer considering the nature of the good and the use they seek. The cancellation of the sale cannot, however, be pronounced if the non-conformity is minor.



Article L. 217-11: The application of the provisions of articles L. 217-9 and L. 217-10 occurs at no cost to the buyer. These same provisions do not prevent the allocation of damages.



Article L. 217-12: "The action resulting from the lack of conformity is subject to a two-year limitation period from the delivery of the goods."



Article L. 217-13: "The provisions of this section do not deprive the buyer of the right to exercise the action resulting from hidden defects as defined in Articles 1641 to 1649 of the Civil Code or any other action of a contractual or extracontractual nature recognized by law."



Article L. 217-14: "The recourse action can be exercised by the final seller against the successive sellers or intermediaries and the producer of the tangible movable property, according to the principles of the civil code."



Article L. 217-15: "The commercial guarantee refers to any contractual commitment by a professional towards the consumer with the aim of refunding the purchase price, replacing or repairing the good, or providing any other service related to the good, in addition to their legal obligations aimed at ensuring the conformity of the good."
The commercial guarantee is subject to a written contract, of which a copy is provided to the buyer.
The contract specifies the content of the warranty, the terms of its implementation, its price, its duration, its territorial extent, as well as the name and address of the guarantor.
Furthermore, it clearly and precisely states that, independently of the commercial guarantee, the seller remains bound by the legal warranty of conformity mentioned in articles L. 217-4 to L. 217-12 and the one related to defects in the sold item, under the conditions provided in articles 1641 to 1648 and 2232 of the civil code.
The provisions of articles L. 217-4, L. 217-5, L. 217-12, and L. 217-16 as well as article 1641 and the first paragraph of article 1648 of the civil code are fully reproduced in the contract.
In case of non-compliance with these provisions, the warranty remains valid. The buyer is entitled to rely on it.



Article L. 217-16: "When the buyer requests the seller, during the course of the commercial warranty granted to them at the time of acquisition or repair of a movable good, a restoration covered by the warranty, any immobilization period of at least seven days is added to the remaining duration of the warranty."

This period runs from the buyer's request for intervention or the availability of the item for repair, if this availability is subsequent to the request for intervention.

 

Civil Code



Article 1641: "The seller is liable for the warranty due to hidden defects of the sold item that render it unfit for the intended use, or that significantly diminish its use, such that the buyer would not have purchased it, or would have paid a lower price, had they known of them."



Article 1648: "The action resulting from hidden defects must be initiated by the buyer within a period of two years from the discovery of the defect." In the case provided for by Article 1642-1, the action must be initiated, under penalty of forfeiture, within one year following the date on which the seller can be discharged from apparent defects or non-conformities.



Article 27 - Bloctel - Protection of Personal Data



According to Article L.223-2 of the Consumer Code, it is reminded that the consumer can exercise their right to register on the Bloctel telephone solicitation opposition list: bloctel.gouv.fr